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IMPORTANT:
The Retrofit Program is changing

A provincial directive recently issued means the Retrofit Program is changing, along with Hydro Ottawa’s role in assisting you:

  • Hydro Ottawa is no longer accepting new Retrofit Program applications.
  • The Independent Electricity System Operator (IESO) will now manage any new Retrofit Program applications. See more details.
  • Any Retrofit applications submitted to Hydro Ottawa before April 1st, 2019 and pre-approved by May 1st, 2019 will continue to be managed by Hydro Ottawa until project completion, in this portal until further notice.
  • Any applications that do not receive pre-approval by May 1st, 2019 will need to accept reassignment of their application to the IESO.

To help you, Hydro Ottawa has created a video tutorial that you can watch and reference for help with completing your existing application: